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Tech Helproom


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dell 1525 freezes,and after format


shauny36

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my laptop was freezing at different points so put it back to factory settings then started it up and it froze again. it freezes while loading and even when browsing after 20 mins or so. has got 2 rams in so took 1 out and rebooted then froze again, so swaped the other ram over and it done the same.

what does that leave to check.

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Jock1e

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Hard drive on the way out maybe.

Try in safe mode by tapping F5 or F8 as the laptop starts and see if it will work on there.

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shauny36

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still freezes in safe mode aswell

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Jock1e

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Try device manager if you can and see if any yellow exclamation marks in there as it could be a driver problem.

or try sfc /scannow in command prompt right click it and run as administrator.

Check out how much space you have left on your hard drive.

Could be overheating in this weather I suppose but cannot comment on how to clean it as I have never had a laptop before.

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woodchip

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As above its overheating, due partly to the Sun. But may also be getting blocked up with muck. only way to clear it, it need dismantling, not for the fainthearted

PS using on carpets and soft furnishings makes if worse, and Smoking is the worst thing for it

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shauny36

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update. havetried swapping the memory 1 at a time still freezes then tried a different hdd stll the same. even when the laptop has been on about 10-20 mins still does it so dont think its over heating as is als cool. used vista on one hdd and win 7 on the other still the same.seems to freeze more when i am browsing. am stuck now.

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bumpkin

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As suggested by Woodchip and Jock!e, over heating is a likely cause of this sort of problem. Not the whole thing getting too hot just the CPU so the case could still be cool. We don't know your setup as very little info but if you have the facility check CPU temp.

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shauny36

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so would it be a good idea to re seat with some new thermal paste.

thanks

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woodchip

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reseat what? with paste.

As I said as its a Laptop only thing you can do is take it in bits making a note of where all screws go, take photos also. and clean the cpu heatsink.

short term you could try using it on a laptop cooler with about 3 fans in it

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shauny36

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used thermal paste on the cpu but still the same.have cleaned out the heatsink, still the same. the laptop can be on for a day solid and work most of the time then other times within minutes. seems to be more stable when been on for a while and worse when just switched on.

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