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wireless mouse stopped working


silverlady47

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a few weeks ago my wireless mouse stopped working ,i`ve changed the batteries the usb connection and the mouse but no joy, any help would be greatly appreciated silverlady47

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Dragon_Heart

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You've changed the USB connection ? Changed the socket you plugged the USB wireless 'dongle' into ?

Have you got the red light from the mouse ?

Are the battery terminals clean ?

Are other things connected via USB eg printer or ext drive and are they working OK ?

If you think your USB needs a 'fix' try simply unpluging ALL the devices connected in the USB ports and uninstall the port from the 'Device Manager'. Restart the computer. The USB ports drivers will be re-installed when windows loads up at start up.

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silverlady47

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dear dragon heart thanks for the advice, the red light on mouse is not on, all other things connected by usb are working, tried uninstalling,no joy

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Nontek

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Maybe silly - but, have you put battery in mouse the correct way round??

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onthelimit1

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If the batteries are in the correct way and the switch on the mouse is ON, then I'd guess the mouse is an ex mouse (parodying a bit of Monty Python).

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spuds

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You say the mouse stopped working a few weeks ago, what have you tried or been using since then?.

Changing batteries doesn't necessarily mean that the 'new' replacement batteries work. I use a wireless mouse, with both rechargeable and sometimes 'standard' batteries with varied results.

Wireless mice are that cheap nowadays, £1 from the pound shops, and about £3.00 to expensive from the likes of Ebuyer. Perhaps best to go along this route and try another mouse?.

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bumpkin

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",i`ve changed the batteries the usb connection and the mouse"

So is it a new mouse and dongle that you are trying to get working? Any instructions? The mouse and dongle have to be linked, sometimes requires very small buttons pressing on both devices.

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Dragon_Heart

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Have you inadvertently switched the mouse off ?

The mouse and dongle of a new mouse do need setting up sometimes but not NORMALLY with an old mouse after a battery change.

If not I fear it could well be a dead mouse, they do get some hammer and do not last forever.

Can you borrow a friends wireless mouse to try it ?

Just one final point to help you / us in future posts. Include details about the make / model etc of problem item plus details of your PC eg operating system

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