We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

avoiding trojan


pulteny

Likes # 0

Hi all, I have found recently that my computer is being regularly infected by a Trojan Win32. downloader.gen

My operating system is WinXp and I mostly use Monzilla Firefox Browser. The Tool Bar has Add-ons Web of Trust and Webutation. All the Web Sites I generally use most have all high safety ratings.

The Trojan was found by running Spybot Search & Destroy. I also run Microsoft Security Essentials. This is supposed to have a real time scanner but did not pick up any infection in real time.

Can anyone assist me on how to find which site is the culprit?

Regards scorrie

Like this post
spuds

Likes # 0

It would appear that you might have a 'false/positive' if one security programme is picking it up and another isn't.

If you put "trojan win 32.gen" in a Google search, you should find many answers for possible removal or correction to the problem. I have just done this check, and there are far to many solutions to suggest.

Like this post
Jock1e

Likes # 0

Or give malwarebytes free a run and see if it picks up anything.

If that is the best of your security programs I can see you having further problems in the future.

Like this post
lotvic

Likes # 0

The info and screenshot instructions (using free programs) on http://malwaretips.com/blogs/win32-downloader-gen-trojan/ seems as good a place as any to follow removal instructions.

Also you can install the free program SpywareBlaster to help block further threats. It is free if you do manual updates (don't install the Autoupdate as you have to pay for that) Read the FAQ for info http://www.brightfort.com/spywareblaster.html#FAQ

Like this post
Fruit Bat /\0/\

Likes # 0

Does it tell you which file is infected?

Like this post
altarvic

Likes # 0

Scan your system with MalwareBytes. There is a free edition for home users. And make sure your system has all the latest updates (eg. service packs)

Like this post
pulteny

Likes # 0

hi all who replyed.

I havs taken onboard what has been said. Changing spy bot for Malwarebytes seems a god idea. The trojan has been removed but my post was how to find where it came from?

Regards pulteny.

Like this post
wiz-king

Likes # 0

Infected website. Dont click on any links that you dont know, run Malwarebytes every day and if it finds it then look in your history and see where you have been.

Like this post
Jock1e

Likes # 0

Maybe from webutation but everyone else clears it.

enter link description here

If you had kept Spybot it should have given you the information that you required.

Like this post
Jock1e

Likes # 0

Hmm should have updated the report as AVG also suspects it.

So update the report if it does not show the AVG result as well.

Like this post
spuds

Likes # 0

Going back on the subject of false/positive, you are most likely to find this if you use an whole host of anti wears. A number of years ago I learnt my lesson and got far less paranoid by removing all the anti and security wares and going for only one of each. I use SuperAntiSpyware, and find that sorted my needs?.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

6 cheapest 4K TVs in the UK 2014: Get a UHD telly without breaking the bank

IDG UK Sites

Apple MacBook Air (11-inch, 256GB, Early 2014) lab tests and benchmarks

IDG UK Sites

How to stop your parents opening and responding to phishing emails

IDG UK Sites

Google to ship first Project Ara developer boards in July