We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Internet explorer connected but wont open ( page not responding)


beckylwhite87

Likes # 0

Hello

Please help me, It's driving me insane

Most times I turn my computer on these days it says configuring, its shuts down by itself and freezes. Also the main issue is my internet.

It is connected and the internet works on all over devices in the house apart from my laptop.

Every time I load it it says restore last session and just has a blank white screen and says internet not responding at the top.

Does anyone know how to sort this problem and how to get my laptop up and running properly again?

Thank you

Rebecca

Like this post
Jollyjohn

Likes # 0

Go Start In search box type "Internet Explorer No add ons" Enter This will start IE with no Add Ons running - type in an address in the address bar, it may be a little slow but should connect.

If this connects I would then go to Start Control Panel Programs View windows updates Scroll down the list and look for internet explorer uninstall the update, your favorites will be saved, internet explorer will roll back one version, reboot and IE should be working again.

If not report back and we will try something else.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Swatch to release its own line of smartwatches to rival iWatch

IDG UK Sites

From the iPhone 6 to the iWatch and a new Apple TV we look at the products Apple is set to launch...

IDG UK Sites

Miranda July's Somebody app offers a very unusual take on messaging

IDG UK Sites

The 7 most ridiculous iPhone 6 rumours: what Apple WON'T reveal on 9 September