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cant get computer to boot up


toniclady

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my partner has a pc, hes running xp but it wont up and he cant get into bios to change anything, it wont recognise the cd drive, hes tried the motherboard disc but to no avail, any help much appreciated thanks

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Jock1e

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Have you tried safe mode by tapping F8 as the computer starts.

Does it not start at all or does it get to the sign in.

Anything running on it.Anything appearing on the Monitor.

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toniclady

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hi i dont think he can get anything to work i think its either the blue screen or just a black screen....he is usally good with pc's, but he cant do anything as he cant get into bios, is there another way ...thanks

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rdave13

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How old is the PC? Sounds as it's given its best.

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toniclady

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its only about 3 yrs old...he said he had dragged and dropped a hardrive, so now nothing is recognised

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Jock1e

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Maybe check the air vents are not clogged up with dust and fluff if so inside will need cleaning out as well.

I don't suppose it was loosing time or date before this problem started.

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Jock1e

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Well it should not be any of my last 2 suggestions.

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toniclady

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hes cleaned it inside and out, no fluff or dust, and the clock and time were working properly

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rdave13

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dragged and dropped a harddrive? Well he can't drop it in the Recycle Bin. Do you have the restore discs burnt? If nothing of importance on PC (backed up music, photos and docs, mail, browser favourites) etc, then use the restore discs.

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lotvic

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Can you get your partner to post and then he can tell us the full proper details.

If he wants to get into the Bios setup, that has nothing to do with harddrives, in fact you do not need a harddrive connected at all to go into bios setup.

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toniclady

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i dont know what he meant by the drag and drop either.....but he said it wont recognise the cd drive and the bios have gone completely.....

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