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Skype Video and Audio not working


smudged

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I am trying to hold a video call with my friends in the USA and when we connect they can see and hear me but I cannot see or hear them. I get a graphic of 2 people with a padlock. I believe they have an incorrect setting somewhere. I have no problem with any other calls.

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Nontek

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In your Skype, click on Help and then on Heartbeat - this may give you an indication of any problem - also in Heartbeat have a look at Support.

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Nontek

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Get your friends in USA to do the same!

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