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Restarts during S.AntiSpyware scan and freezes. Help please?


buel

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Hi, My laptop has been freezing lately so I tried to run a SuperAntiSpyware scan but it restarts during it so I am stuck what to do. I have completed Avast and Malwarebytes scans and have not found anything. Oddly, the Firefox tabs' borders I have open seem to have a slight transparent look to them. Might be nothing to do with my problems but does seem odd.

Any help would be appreciated!

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buel

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This is what also happens halfway through the scan: http://i199.photobucket.com/albums/aa214/craigten/310520131399.jpg

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rdave13

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Does it happen only whan you scan? Had similar with HP laptop and was a faulty motherboard after grandaughted hammered seven bells out of the keyboard :( It could be a faulty connection somewhere.

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buel

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It sometimes does it when I scan, it mainly just restarts Im afraid (not during the other 2 scans I mentioned)

Other symptoms are that after viewing a particular page (any page), it resorts to bring up a different page (not a sinister page, just a forum I have up)

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buel

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Nope, I haven't deleted a thing.

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buel

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Maybe I should try an online scan?

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rdave13

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You can certainly run an online scan. Seeing your link still makes me think it could be a connection/hardware problem somewhere and just a coincidence that scanning with SAS was the problem. Why not uninstall SAS, reboot, and see if it occurs again. Should be no problem as you still have Malwarebytes installed.

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buel

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Good thinking!

If you are right, I guess I should back up my laptop to my external HD asap. Are there any free back up programmes out there that you'd recommend, please?

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rdave13

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Don't use free backups as what little information is precious to me I use paid for programs. EaseUS Todo Backup Free is the best I can recommend but only from other users' recommendations.

http://www.todo-backup.com/products/home/free-backup-software.htm

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buel

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Thanks.

Also, when I try to update the SuperAntiSpyware programme the laptop crashes.

Can anyone advise of some good online scans please?

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rdave13

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