We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Brand new Asus ee PC runs slowly


mco

Likes # 0

Hello there. I'm not sure if this is a problem or if it is a feature - 2 weeks ago I bought an Asus eepc X101CH - for occasional use when travelling at conferences etc. All I installe was Chrome, Libre Office and Pidgin and I haven't created any files so far. It works but it seemed so slow - ie, internet pages taking a while to come up,downloads taking longer than on my laptopl, presentation slides taking a while to go from one to another - that I wondered if it was faulty. I am not expecting super fast but surely having to wait several seconds didn't seem right. I took it to PC World who - without looking at it said it was probably ok, "just slow" - so I wondered if there is anything I can check myself to see if that is the case (in which case I might pass it on and buy something else, or convert it to Ubuntu instead) or if it really IS faulty and I can get it fixed under warranty? CPU usage seems to average around 20-30%. Thanks

Like this post
Chronos the 2nd

Likes # 0

Cannot help you with your problem except that PC world is probably not the best place to seek advice if you are having difficulties.

Can you not return it to where you bought it?

Have you tried a factory reset, which will restore it back to when you bought it and try surfing the net and see it is fine or not.

According to the blurb it should be a reasonably fast netbook so perhaps it is faulty?

Like this post
mco

Likes # 0

Thanks for replying! I bought it at that same PC World :) They offered to do a factory reset but I figured that since it was slow right from when I took it out of the box, a factory reset wouldn't make any difference. Perhaps I should do one myself after all?

Like this post
Forum Editor

Likes # 0

I have one of these machines, and it certainly doesn't run slowly. It's not as fast as my primary laptop, but then I didn't expect it to be. It runs Windows 7, Microsoft Office 2010, and several other business applications, and as far as I'm concerned it performs very well.

If yours is as slow as you say it is, there's something not right. Try uninstalling Pidgin, and see what it's like then.

Like this post
Chronos the 2nd

Likes # 0

I would do a factory reset then if it still is giving you problems take it back and insist that they take a look at it. Just saying it is slow is not good cuisstomer service but unfortunately par for the course with PC World.

Like this post
mco

Likes # 0

Thanks both. I have uninstalled Pidgin but it doesn't seem to make any difference (and I do need a jabber client) I've also read around and several reviews do seem to suggest I'm maybe expecting a bit too much from it - I will do the factory reset and then make a decision.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals UK: Latest bargains on phones, tablets, laptops and more this...

IDG UK Sites

Tech trends 2015: 3D printing grows up

IDG UK Sites

10 mind-blowing Oculus Rift experiments that reveal VR's practical potential

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & other Black Friday tech offers