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Tech Helproom


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Gen-ZBot found by Superantispyware but found again & again


wee eddie

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Weekly run of Superantispyware found Gen-ZBot (60), which I duly Quarantined and ran SAS again. Found 1. Quarantined and ran SAS again expecting it to be free. No way 38 Gen-ZBots.

Googled it - Suggestions that it might be a False Positive.

What should one do?

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john bunyan

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Have a read here.

SAS false positives

Just to be sure I would also run Malawabytes

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Jock1e

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Looks like false positives but Superantispyware has not confirmed it yet.

others that have the same problem.

Click here

I would agree with JB a quick scan with Malwarebytes to see if it picks up the problem.

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wee eddie

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Had previously run CCleaner and then Malwarebytes before running SAS for the first time. Nothing untoward on any of them.

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Jock1e

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No comments from Superantispyware yet but this from one of their users.

[Well SAS commenced updating this morning. After running it still found the Flase Postivie Zbot Trojan in it's own folder. SAS has not fixed the problem as of yet.]

Just make sure you do not delete it as it is likely to be a false positive.

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wee eddie

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Jock1e: Too late it's already deleted.

Any suggestions?

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rdave13

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wee eddie , just ran a SAS quick scan and it shows two issues of Gen/Zbot. Expanding the results it shows Avast Software , avastui.exe. So it's a false possitive and Avast won't let SAS remove it. I would wait for SAS to update again as they've dropped a clanger I think.

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rdave13

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Just updated SAS and ran a quick scan and the false positives have gone.

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Jock1e

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rdave13

Looks like you are correct as usual.

This from Superantispyware.

'Yesterday there was a false positive accidentally released. I believe you may have been affected. You may have experienced erroneous detections under the named 'Trojan.Agent/Gen-Zbot'. These were in error.

The false positive was fixed this morning, and as of the last several updates the false positive is no longer being released.

Please update your definitions and you should cease to get false positives due to this error.

Our sincerest apologies for your inconvenience,

SUPERAntiSpyware Customer Service''

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wee eddie

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Unfortunately, I deleted the first lot of Quarantined Files, before I realised that it was a false positive.

I've reloaded Adobe Flash and Air, any ideas what else I'll need to reload?

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Jock1e

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wee eddie

Not sure if a system restore would do it.

If you are not having any problems with your computer maybe just leave it as it is.

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