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microphone is muted after W8 install


Newuser3477

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I have upgraded my Win 7 laptop Toshiba SX200 to Win 8 pretty successfully. However I cannot get my internal microphone to work. When I am trying to use Skype it shows the mike is muted or off. How can I reset this or do I have to install some software.The microphone reference in device manager is Microphone(2-High Definition Audio Device) AudioEndPoint. Help would be appreciated

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onthelimit1

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I suspect the driver is missing. Try visiting the Toshiba site to see if there is a W8 one there.

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onthelimit1

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Try here

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Newuser3477

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I tried the Toshiba site as recommended. No Win 8 audio drivers were offered for my laptop model. I downloaded the Vista/Win 7 drivers but these failed to install. Are there ant proprietary audio drivers which I can buy which would do the job. It is very frustrating not to be able to use Bkype. Thanks

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chub_tor

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If you go to the Toshiba Windows 8 compatibility checker and put in the short name SX200 it comes up with the message that this model is not compatible with Windows 8. You could try running SIW or something similar to see if your audio details are listed and then go to the manufacturer's site to find if they have Win 8 drivers. Alternatively you could buy a USB camera and microphone combo and use that for Skype.

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