We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

When I go to turn off computer


Elderslie

Likes # 0

I get the dialog box telling me to "click 'Turn off' to install important updates. Then it invariably goes on to install updates 1 t0 3 after which it goes on to shut down the computer. Are these the same 'updates' I am installing?

Like this post
Fruit Bat /\0/\

Likes # 0

What operating system XP vista 7 or 8?

Like this post
Elderslie

Likes # 0

Sorry, Fruit bat I should have said 'Windows XP'

Like this post
Fruit Bat /\0/\

Likes # 0

Method 1

Reset windows update components and then try to install the updates and see if the installation completes. Open the below link and click on the Fix it button.

http://support.microsoft.com/kb/971058

If this does not help you try the next method.

Method 2

Try to download and install the updates manually. Visit the link and enter the KB number for the updates and download the same.

http://www.microsoft.com/downloads/en/default.aspx

Try all the steps suggested from the below link.

http://support.microsoft.com/kb/822798

Like this post
Elderslie

Likes # 0

Thank you for your efforts, Fruit Bat. It is all too complicated for me. I am going to have to get a man in!

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Nexus 6 vs Samsung Galaxy Note 4 comparison: What's the best Android phablet?

IDG UK Sites

The iPhone is doomed. Doomed to be marginally less successful than a very successful thing.

IDG UK Sites

How to prototype native mobile apps without writing code

IDG UK Sites

How to prepare for and update to OS X Yosemite: Get your Mac ready to download & install Apple's...