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Changing the bit-rate on BBCiPlayer


Nipper99
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I wrote to the BBC iPlayer Support Team about the fact not many of us can understand there advice on how to Change the Streaming Bit-Rate Here is the BBC's advice (I Quote) You can reduce the video quality from high to standard 800kbps quality video by tapping on the "HQ" option from the media player controls (Unquote) So I sent this email as below

_*Dear BBC, > Your answer for changing the bit rate is a little > vague, could you possibly give me a fools instructions, so I can find > where the "HQ" option is, is it within the BBC iPlayer or is it on my > iPad Mini. > I am using the "BBC iPlayer Software" for the iPad., where the menu or > transport controls are not visible so therefore, I'm not able to > control my bit rate from there.

The BBC replied (I Quote) > Thank you for contacting the BBC iPlayer team. > To change the download quality within the app, tap the Settings icon > and select 'Downloads'. Switch 'Download low quality' to 'On'.

BBC iPlayer (Global) Team

I replied Dear BBC iPlayer, I assumed that you mean't the "Settings" icon within my iPad Mini, if so, there is no "Downloads" switch f or one to make any adjustments.

I have also looked for a "Settings" menu in your "BBC-iPlayer" application but "Settings" or a "Download Switch" does not exist there either.. Kind Regards

Tony

The BBC have now replied stating that I SHOULD find an answer in their FAQ's If not then I should.seek an answer by looking into the NONE BBC Forums !! ?.

Can any one here make any sense from the BBC's advice

Many Thanks

Kind Regards

Tony

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Nipper99

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MGMCCMany, Wiz-King & Bremner, Thanks for all your help, funny thing happened though, when I checked MGMCC's advice and looked under "Downloads" there it was an icon type switch to change the "Bit-Rate which was not under "More" BUT I connected to my PC/iTunes to make a "Back-Up" I was told that certain applications required updating and one was BBC iPlayer after the update I checked to make sure I could still change the BitRate and not only was the Chang Switch under "DOWNLOADS" but it was also under "MORE".

Someone on another Forum stated that the Bit-Rate switch was at the end of the "Transport Controls" could this be what they were referring to LINK http://iplayerhelp.external.bbc.co.uk/help/tablets/ipadapp_bitrate

I looked, BUT, there were no "Transport Controls" I investigated why http://iplayerhelp.external.bbc.co.uk/templates/bbciplayer/seo/resultsPage?mftvst%3AtopicID=%24&mftvst%3AanswerRef=%24http%3A%2F%2Fapi.transversal.com%2Fmfapi%2Fobjectref%2FEntryStore%2FEntry%2Fhttp%3A%2F%2Fdedicated3.metafaq.com%2Fmfapi%2FMetafaq%2FClients%2Fbbciplayer%2FModules%2Ftablets%3A16511%3A5&_mftvst%3AmoduleID=%24tablets&nlpq=media+player+controls&submit=Search

and here's what came up LINK http://iplayerhelp.external.bbc.co.uk/help/playingtvprogs/livezoom

I wonder if the latest update has any bearing to the above links

Kind Regards

Tony

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mgmcc

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bremner,

"What version of the iPlayer are you running? I have 2.0.3.59"

I have 2.0.3 released on 21 Feb 2013 in both 10" iPad and iPad-Mini. Neither indicates that an update is available.

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bremner

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Mgmcc

It seems with both have the latest version but have different screens behind the "More" icon

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mgmcc

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bremner,

It may depend if you're in "Downloads" or "More". The "More" screen has this view.

Sorry to OP for going a bit off-topic here.

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