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Tech Helproom


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Changing the bit-rate on BBCiPlayer


Nipper99
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I wrote to the BBC iPlayer Support Team about the fact not many of us can understand there advice on how to Change the Streaming Bit-Rate Here is the BBC's advice (I Quote) You can reduce the video quality from high to standard 800kbps quality video by tapping on the "HQ" option from the media player controls (Unquote) So I sent this email as below

_*Dear BBC, > Your answer for changing the bit rate is a little > vague, could you possibly give me a fools instructions, so I can find > where the "HQ" option is, is it within the BBC iPlayer or is it on my > iPad Mini. > I am using the "BBC iPlayer Software" for the iPad., where the menu or > transport controls are not visible so therefore, I'm not able to > control my bit rate from there.

The BBC replied (I Quote) > Thank you for contacting the BBC iPlayer team. > To change the download quality within the app, tap the Settings icon > and select 'Downloads'. Switch 'Download low quality' to 'On'.

BBC iPlayer (Global) Team

I replied Dear BBC iPlayer, I assumed that you mean't the "Settings" icon within my iPad Mini, if so, there is no "Downloads" switch f or one to make any adjustments.

I have also looked for a "Settings" menu in your "BBC-iPlayer" application but "Settings" or a "Download Switch" does not exist there either.. Kind Regards

Tony

The BBC have now replied stating that I SHOULD find an answer in their FAQ's If not then I should.seek an answer by looking into the NONE BBC Forums !! ?.

Can any one here make any sense from the BBC's advice

Many Thanks

Kind Regards

Tony

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Nipper99

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Are you using BBC iPlayer or are you using "Medieval Player ". to watch the BBC 's past shows. I will download "Media Player" to see if that works because maybe tha's what the BBC were referring to in their advice.

Kind Regards

Tony

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bremner

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BBC iPlayer

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Nipper99

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Are you using BBC iPlayer or is it "Media Player" your using.

Later today I think I'll download "Media Player" as the BBC mentioned a Media Player app in their advice.

I'll let you know how I got on

Kind Regards

Tony

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Nipper99

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Are you using BBC iPlayer or is it "Media Player" your using.

Later today I think I'll download "Media Player" as the BBC mentioned a Media Player app in their advice.

I'll let you know how I got on

Kind Regards

Tony

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Nipper99

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Are you using BBC iPlayer or is it "Media Player" your using.

Later today I think I'll download "Media Player" as the BBC mentioned a Media Player app in their advice.

I'll let you know how I got on

Kind Regards

Tony

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Nipper99

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Are you using BBC iPlayer or is it "Media Player" your using.

Later today I think I'll download "Media Player" as the BBC mentioned a Media Player app in their advice.

I'll let you know how I got on

Kind Regards

Tony

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Nipper99

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I did not realise that while I was trying to write a new post they were all going to page two. How do I delete or edit any of these duplicated Posts of mine. Also, Can I post a jpg on this Forum as can be the case with other Forums, I use "Photobucket" to prepare them for posting.

Kind Regards,

Tony

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wiz-king

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You can put a link to your picture, use the photobucket 'html' and use the globe icon on the 'reply to this topic' window to insert it in your post.

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mgmcc

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Can we post pictures on this forum

Unfortunately not, but have a look at this iPad screenshot which is where you select whether or not to download High Quality.

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bremner

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mgmcc

Interestingly your screenshot show a different screen to that on my iPad and iPhone. What version of the iPlayer are you running?

I have 2.0.3.59

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