We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Cursor freezing when watching videos online


Orion101

Likes # 0

Hello everyone!

I am an imbecile when it comes to anything to do with computers, and I apologise if someone has already posted something about this issue before, but if you could help me, I'd be eternally grateful!

My cursor freezes every time I watch a video online for more than 7-8 minutes! And it stays frozen regardless of what I do, so I have to turn my laptop on and off. I have tried practically everything I can think of; Re-install drivers, delete and re-install flash, delete and re-install Synoptics drivers, bought a mouse instead of using touch pad, scanned and cleaned my computer with AVG, used Registry Easy... Nothing has worked. I've ticked off Chrome's (the browser I primarily use, but the problem appears in Safari as well) built-in Flash plug in... Nothing works. This happens regardless of whether I am watching on full screen or not. After about 7-8 minutes, sometimes longer, there's a PING sound but no information about the issue. I can still left- and right click, but I can't move the cursor...

I have a Compaq 615 (about 4 years old) with Windows 7 32 mbit... Not sure what specification you would need if you think you can help... Model: CPO615UO (or possibly Q) L - 66Q5X180MBBNCN22Xa

Please help! And sorry for being such a noob!

Like this post
Orion101

Likes # 0

Thank you for the advice. I closed down every running application and it still stopped. Now, it even stops working with every page (but then starts working after a few seconds interval).

But I'm really grateful for all your help, guys! Please keep coming with suggestions!

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Nexus 6 vs Sony Xperia Z3 comparison: Lollipop phablet takes on KitKat flagship smartphone

IDG UK Sites

Why people aren't upgrading to iOS 8: new features are for power users, not the average Joe

IDG UK Sites

Free rocket & space sounds: NASA launches archive of interstellar audio on SoundCloud

IDG UK Sites

iPad Air 2 review: Insanely fast and alarmingly thin. Speed tests, camera tests, beautiful...