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Anyone using TalkTalk Webmail service?

spuds
Resolved

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Posted March 8, 2013 at 5:26PM

Is any forum member using the Tiscali/TalkTalk Webmail service. If so, are you having any problems with deletion or spam rejection?.

I am not looking for advice about moving to another email service, just information on the above.

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tech-ultrasonic

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Posted March 8, 2013 at 6:07PM

Nope never used it. Is it good? what facilities would it provide?

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muddypaws

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Posted March 8, 2013 at 8:41PM

spuds

Just tested and all OK here.

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spuds

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Posted March 8, 2013 at 9:29PM

muddypaws

Thanks for that. Been having problems over the past few days, including an increase in spam. Tried to contact TalkTalk through normal service and support channels, but apparently all contacts are busy?.

Gone to my contact higher up the ladder, so I will not have a response till Monday.

Will tick as resolved.

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Housten

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Posted March 10, 2013 at 11:34AM

spuds, Good morning,

I have had a tiscali address for, I would say, 10 years, maybe even more. I recently had a problem with spam, and was told "You do not have an account, we can not, will not help you, goodgye". Well that was towards the end of last year, but the last few weeks have been apalling! Today there were 28 in my inbox - all spam. Yesterday, 38!! What really annoys me is that you tick the 'spam' button and not only the emails deleted but the addressees are supposed to be added to a blocked senders list. I must warn you - if the FE will allow me - that this works intermittently at best. The number of times I have ticked particular emails only for them to re-appear times without number just makes you wonder whether tiscali is even interested in providing an email service!! They are truly appalling and I am glad I have another as my main email provider but I will have to keep checking as som many friends have the address and many many firms, all round the world, one has no option but to continue. I wish you the best of luck, but you will proably be told they have had "a small problem" with emails - AGAIN!!!! If they manage to go more than 6 months - absolute maximum - without a fault it is a very major achievement!!!

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spuds

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Posted March 10, 2013 at 12:53PM

Housten - I am having the same problems you are having. Even trying to use the Community Forum for help and advice proves to be a non-event, because I am not recognised as holding a TT/Tiscali account, even though TalkTalk provide broadband and telephone, and collect fees for doing this. TalkTalk was suppose to have sorted out this Community Forum contact problem ages ago, but it appears nothing was ever done?.

As I said to muddypaws, I have tried to contact someone higher up in the chain,who I have used before, so hopefully I will see what Monday or next week brings?.

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Housten

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Posted March 10, 2013 at 2:41PM

spuds,

I believe the expre4ssion you are loomking for is one I memorised in school over 50 years ago, although I think it is just as relevant today!!"Once more unto the breache"!!!!!!!!

The very best of luck!

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