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Tech Helproom


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EchoLife Home Gateway router settings, please


Graham*

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I have a camera connected via a DVR to the router. A faulty switch in the kitchen tripped the mains whilst everything was switched on.

Since then I have lost access to the camera on my Kindle. The DVR had changed the last digit of its address by one digit, which I corrected. I can view the camera on Internet Explorer but not Firefox, but that's not a problem.

I assume some other setting in the router has changed, but which one? Where should I be looking, please?

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Woolwell

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Is the router allocating IP addresses? It mat be better to give a fixed address to the camera/dvr so that it doesn't change in the future. Not familiar with your router though. You should be able to view through Firefox.

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Graham*

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Thanks. How do I give a fixed address?

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Woolwell

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Need someone who is familiar with you router to help.

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spuds

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Not sure if its going to help, but have you tried YouTube or perhaps TalkTalk support pages, which as Echolife router advice?.

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Graham*

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Nearly there setting a fixed IP. I need the DVR MAC address but I can't find it.

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spuds

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Again not sure if its going to help, but you might get the MAC code via this download Fresh Diagnose from http://www.freshdevices.com

That program can find a wealth of information. including codes.

You will need to register, which is simple, and its free and secure.

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Secret-Squirrel

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" I need the DVR MAC address but I can't find it."

Most standalone devices like that have the MAC address printed on a sticker somewhere on the unit.

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Graham*

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spuds

Done that, can't find the DVR.

Secret-Squirrel

No sticker.

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Woolwell

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Don't know if this will help but my router lists the MAC addresses of those devices connected by wifi.

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Secret-Squirrel

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I agree with Woolwell, the next place to look is your router's DHCP Client List (or equivalent) where it should show all currently connected devices including their MAC addresses.

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