Hi, well i have another computer problem. For me they are like busses, either none or all at once - it's the latter for me. Anyway, my little Samsung NC 110, which is hardly used seems to have given up the ghost and it's not old, about a years so still under warranty. I switched it on and it came up with 'start computer recovery' or similar words, cannot recall now. I agreed as it was recommended. after about 50 mins it reported a memory problem with a lot of zeros', an error code. and switched itself off. when i switched it back on later i got only a blank screen. Thinking it might be the memory stick i took my daughter's from her laptop, exactly the same make and model and bought at the same time. No change, still a blank screen, nothing at all. Question, do you think it is unfixable or do you have an idea what the problem is and can it be fixed? If it cannot be fixed and has to go back to the shop will they be able to fix it? I am wondering how to get my personal info off the hard drive before it goes back - is there any way i can do that? I am happy to take it back as i don't want to fiddle with it being under warranty still but i do want my info off it before it goes back so is there a way to do that? Thanks for any help. E.