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CHKDSK is verifying files (stage 1 of 3) ...errors on laptop hard disk.

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Aitchbee

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Posted March 3, 2013 at 3:21PM

Checking file system on C: The type of the file system is NTFS. Volume label is Acer.

A disk check has been scheduled. Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3) ... File record segment 28112 is unreadable.

File record segment 28113 is unreadable.

File record segment 28114 is unreadable.

File record segment 28115 is unreadable.

............... and so on...

2 percent complete. (28129 of 96256 file records processed)

My question is:-

Should I replace the hard disk?

I've tried to fix the problem ... but getting nowhere fast!

Thanks in advance.

[It's an ACER ASPIRE 5742z, 320GB western Digital HDD, windows 64-bit, 2 years old]

PS I have bought a replacement 500GB HDD and have got BACKUPs to restore to it if i DO have to replace the original HD, but don't have a Windows 7 DVD.

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wiz-king

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Posted March 3, 2013 at 3:24PM

If it automatically goes to the disc scan more than once a week then yes.

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Jock1e

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Posted March 3, 2013 at 3:29PM

Did you tick both boxes so that it would repair any problems it found.

My computer.right click C drive.Tools Scan now or check now and tick both boxes then you have to reboot.

Acer hard drives do not seem to last very long for some reason.My Granddaughters was only 15mths old when it went.

Maybe wait until someone else can give you better advice before running the Disk check again just in case you have to make a back up first.

Not sure if sfc /scannow would help or not.

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Aitchbee

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Posted March 3, 2013 at 3:31PM

wiz-king - I was heading down that road, but i'll wait a wee while, to see what other folk have to say.

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Aitchbee

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Posted March 3, 2013 at 3:32PM

Ok - Jock1e.

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Jock1e

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Posted March 3, 2013 at 3:40PM

You will want the one with SP1 on it.

Windows ISO

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Jock1e

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Posted March 3, 2013 at 3:53PM

Aitchbee

Try and save your back to factory settings as you will loose that when you download W/7.

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Aitchbee

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Posted March 3, 2013 at 3:55PM

Jock1e - I'll be able to download that ISO from my sister's house as she has got fast broadband if the backups don't work [hopefully they will ... i'm using Ocster Backup Pro, which seems to work well on other computers].

PS. My sister took it back to Argos and they 'hit' her with a bill for £115 to repair the laptop [ie to replace the HD].

I hope I can fixit for a lot less :o]

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Aitchbee

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Posted March 3, 2013 at 3:57PM

How do I save the 'factory settings'?

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caccy

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Posted March 3, 2013 at 4:03PM

Just had the same problem with a SSD. Ended up formating it, after retrieving and saving all my profiles, and then using my Acronis to clone it using my backup clone.Will be interested to see if the problem reoccurs.

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Aitchbee

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Posted March 3, 2013 at 4:18PM

Some more info on the ACER laptop's faulty HD:-

The faulty 320GB HDD, has a 'recovery parition' of about 20gb ... which I have succesfully used to restore the laptop to 'factory settings' on two occasions; but HD errors occur, and laptop goes 'belly-up' after a few reboots.

Can this 'recovery partition' be salvaged / transferred to the new 500gb HD?

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