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External Hard Disk installing Problem


Salamander7
Resolved

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I am trying to use an Iomega 1 Tb external USB Hard Drive (Iomega GDHDU) with a desktop computer using Win XP Home Edition. When I plug in the usb I get an error message:

Windows cannot load installer for volume. Contact harware vendor.

I have tried plugging in before boot up and after boot up with the same problem. I use the drive with another XP computer without problem. Could this be upsetting the computer in question?

Anyone got any ideas for solutions? The problem system is Pentium 4 2.98 GHz with 2Gb of memory. The internal Hard Drive is 160gb.

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Fruit Bat /\0/\

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sfc /scannow

watch the space before /

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Salamander7

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Fruitbat, I tried scannow with the space as advised but all that happened was the command prompt window appeared for a quarter of a second and then disappeared.

I searched for i386 and found it on the system so it is certainly present but when I tried to follow your instructions I just kept getting messages saying it was not a recognized path or a batch file etc. Is a question of the correct syntaxt, spacing.

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Fruit Bat /\0/\

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I think you're going to have to go down the repair install route so back up your important stuff first then boot to the command prompt and try the winnt.exe as stated in previous post

  1. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

    To setup Windows XP now, press ENTER.

    To repair a Windows XP installation using Recovery Console, press R.

    To quit Setup without installing Windows XP, press F3.

  2. Press Enter to start the Windows Setup.

    To setup Windows XP now and Repair Install , press ENTER.

    DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

  3. Accept the License Agreement and Windows will search for existing Windows installations.

  4. Select the XP installation you want to repair from the list and press R to start the repair.

  5. Setup will copy the necessary files to the hard drive and reboot.

    Do not press any key to boot from CD when the message appears.

    Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

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Salamander7

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Fruibat,

As I tried to explain the winnt does not work. I just get messages saying it is not a recognized path or not a batch file. I get to command prompt by using the F8 key, start in safe mode with command prompt but when I type: C:\i386\winnt.exe I get the error messages as outlined. Is the syntax and spacing correct? I have tried variou different ways of typing the command but with no success.

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Fruit Bat /\0/\

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Are you sure you have an i386 folder on your drive?

You need to locate it before rebooting to command prompt, is is usually on the C: drive root but sometimes is in the windows folder.

at the command prompt what does the prompt look like? c:\windows?

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Salamander7

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Fruitbat,

Solved it. My command prompt was C:folders and documents but your suggestion enabled me to access winnt by adding Windows C:\windows first before tying the rest of the line. Windows then told me it needed to be winnt32 not plain winnt. So to cut to the chase I was able to do a repair install and now the Windows installs and runs, mouse, keyboard, and external HD. Thank you Fruitbat and all those who have posted on this thread to try to help.

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Fruit Bat /\0/\

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Glad your sorted - click on one of the grey ticks on the right to resolve the thread.

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