We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Norton Internet Security won't run a scan


playmofire

Likes # 0

I run an Acer Aspire on Windows 7 and this morning Norton Internet Security won't run a quick scan or a full scan. It looks as if it might run a custom scan, but I haven't tried that yet as I'm running a Housecall full scan first.

The only thing unusual is that a friend's email has been hacked and I received an email from her which contained a link to loskutnica.com. I was a bit suspicious about the email and so checked the link via Google and nothing suspicious was suggested by the search results. I tried the link and it was a site offering working from home. Another window opened up with a warning from McAfee, and I closed it straight away. This morning, I have noticed occasions when my machine has hung and then there was this problem with Norton.

Does anyone have any info on this site or had this problem?

Like this post
Jock1e

Likes # 0

Do you have Norton and McAfee downloaded and running.

That could cause the problem.

For a 2nd opinion give MalwareBytes or HitmanPro a run to see if a they find any problems.

Like this post
nickf

Likes # 0

If you are still unsure , try running malwarebytes chameleon , it hides itself from malware so it cant be stopped from running .

Like this post
playmofire

Likes # 0

I ran HouseCall and it came up clear and I then rebooted and tried Norton and it was fine and came up with no obvious problems. I'll do further checks later today (it's now 00:06)as you suggest.

I checked my BT webmail and found no trace of the offending email in the inbox. However, it was in the trash folder together with 124 emails which were in my inbox before it arrived! Saved me a job!

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Black Friday 2014 tech deals UK Live: Best Black Friday deals from Apple, Amazon, Argos, eBay,...

IDG UK Sites

Black Friday feeding frenzy infects the UK

IDG UK Sites

VAT MOSS: Will I be affected by the EU VAT changes? Here are the facts for designers and artists

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & Black Friday tech offers