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Having problem setting up email on my nexus 7

mickyrod

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Posted February 28, 2013 at 3:52PM

58 year old guy needs help in setting up my nexus!

I have a supanet account and I am trying to set up email on my new nexus. I can put in the incoming mail info ok. But when I put in the outgoing info I get this message "Couldn't open connection to server"

Help please!!!!!

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muddypaws

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Posted February 28, 2013 at 4:39PM

mickyrod

There is another thread here and I also get the same error.

enter link description here

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mickyrod

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Posted February 28, 2013 at 5:32PM

thanks muddypaws. I have a feeling it might have something to do with the smtp port. On my PC i have it set at 25 and it all works ok. However if I try to put 25 in on the nexus it says Authentication methods aren't supported by server!

I am totaly out of ideas.

I have spent the last three hours going round in circles and still have no email.

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muddypaws

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Posted February 28, 2013 at 6:53PM

And another thread if you haven't seen it here

Haven't tried these settings yet.

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muddypaws

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Posted February 28, 2013 at 6:55PM

Pending a solution I have put Tiscali web mail into my favoutites and work from that, but am using gmail more since I got the N7

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chub_tor

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Posted February 28, 2013 at 7:17PM

Have you tried Port 587 for smtp, it seems to be an alternative from some other threads that I have read.

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Batch

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Posted March 1, 2013 at 9:55AM

mickyrod - is your broadband with supanet as well? If not who is your broadband with?

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HenryF75

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Posted March 1, 2013 at 11:41AM

I had a similar problem with a Kyros android tablet and g mail. It was solved by putting an 'm' in place of the smtp i.e m.google.com for the server address inG mail. It may be worth trying something similar for supanet

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