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Windows 8 laptop, black screen


Maryp

Likes # 0

I bought an Acer 5349 a few weeks ago but its been having problems opening some web pages which seemed to be a problem with Flash, so I went on thier website and followed the instructions to change an add on, although it didn't help the pages open any better, but when I then restarted the laptop, its now got a black screen. I get to the password page ok, after that it goes blank. I tried CTRL, ALt Delete, got a message saying please wait, with the circle of dots, but that didn't change. Nothing else does anything. Any suggestions?

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