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Help with mouse and keyboard connections


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I'm having trouble connecting my computer and mouse to my computer they use a wireless Bluetooth device to connect via USB. The problem is when i boot the computer up it won't connect to the computer no light on the mouse or anything I've tried to pair the devices and it does pick up the devices but I can't move the mouse or do anything on the keyboard to install the devices I've tried two other mice one wireless and one wired the laser on the bottom comes on but again they won't move along the desktop.

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Keep us updated please

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