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printer status monitor not accessible


lindaschryver

Likes # 0

I have a new hp laptop with windows 8. My Epspon sx110 printer prints ok when connected through a usb port but I can't access the status monitor to check ink levels etc. I've downloaded the right driver from the Epson website but when I click on the printer icon I get an error message 'can't show the status monitor for this printer'.

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Terry Brown

Likes # 0

Possibly it is not fully compatible with windows 8, however this is the site where you can download the full manual for your printer.

Epson Pronter sx110

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Bris

Likes # 1

This is a function of the driver. Unfortunately if Epson decide not to build this facility into the driver then there isnt much you can do about it.

I dont know whether your printer is a current model, but its not beneficial to a printer manufacturer to write drivers for newer operating systems for obsolete printers as they would rather you buy a new printer so they dont seem to spend much time in building functionality into drivers for older printers.

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lindaschryver

Likes # 0

thsnk you - I was already beginning to think it would be easier to buy a new printer!

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