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Hard drive problems

madzad

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Posted February 16, 2013 at 2:11PM

I have a external HD that has stopped working, as in it wont let me in. It reports there is a fault with start up within the boot up of the 2TB HD.

Is there anyway I can retrieve the data within before re formatting.... please help.

Cheers Steve UK

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Fruit Bat /\0/\

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Posted February 16, 2013 at 2:17PM

It reports there is a fault with start up within the boot up of the 2TB HD.

What is the exact message?

Testdisk is something that will retrieve data but not easy to use tutorial

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lotvic

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Posted February 16, 2013 at 2:25PM

Please tell us the exact message you get - word for word - and the make and model of the external HD

also need to know what OS you have and if W7 if you have admin rights.

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madzad

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Posted February 16, 2013 at 2:28PM

E:/ is not accessible

data error (cyclic redundancy check)

Thanx fruitbat i shall wait for your reply before trying testdisk..

cheers steve uk

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madzad

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Posted February 16, 2013 at 2:30PM

Ihave windoes 8 and the make of the HD is Maxtor... its about 12 months old too..... does that help

cheers

steve UK

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Fruit Bat /\0/\

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Posted February 16, 2013 at 2:45PM

Perhaps you may be lucky and check disk will cure it

open a command prompt see how here

at the c:\windows prompt type E: chkdsk /f /r

press enter

when check disk has finished seee if you can explore your drive.

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madzad

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Posted February 16, 2013 at 2:54PM

E:/ is not accessible

data error (cyclic redundancy check)

Thanx fruitbat i shall wait for your reply before trying testdisk..

cheers steve uk

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Fruit Bat /\0/\

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Posted February 16, 2013 at 5:21PM

have you run check disk on it yet?

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madzad

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Posted February 16, 2013 at 8:58PM

Sorry..... not yet. Family emetgency cropped up..will get to it soon.

Steve uk

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