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Tech Helproom

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Extremely bad freezing. even the mouse is freezing.


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for some odd reason my laptop started freezing, and not just a normal freeze, I mean even the clock and mouse freezes and we have to force shut it down for it to do anything. eventually it got worse and worse to the point that if I try to turn it on, even on safe mode it wont even make it to the start up menu; it shows the mouse then the mouse freezes and that's it. I believe something may have gone terribly wrong with the registry but I do not know enough about computers to be sure. Can anyone tell me what could be wrong with it and what I should do to fix it? it is an HP laptop and it is only 2 years old.

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