We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

unable to install usb drivers for itunes or kies


goffin

Likes # 0

since trying to update ipad to 6.1, iTunes and Kies usb drivers have stopped working. This left the ipad in recovery mode (and because iTunes on the PC won't talk to the Ipad, I had to go an Apple store to get them to reset the ipad)

I have tried reinstall iTunes and Kies but with iTunes, usb drivers do not appear to have been installed and with Kies, I get a message saying the driver is "not valid"

ideas please

PS I am on Windows 8 so MS fixit doesn't work

Like this post
rdave13

Likes # 0

No idea about your problem, I don't have any Apple product, but if problem on Win 8 try a restore.

Like this post
goffin

Likes # 0

tried that, no effect.

seems to be a problem with installing drivers for devices that connect via usb.

the 'Samsung mobile usb composite device' showed up in device manager; I tried to update the driver - it appeared to download but then a message that 'windows encountered an error while attempting to download it' and 'the data is invalid'

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Samsung Galaxy S6 release date and specs rumours: When will the Galaxy S6 come out?

IDG UK Sites

How to win iTunes Festival 2014 tickets: See Pharrell Williams, Sam Smith, Kylie & more live, for...

IDG UK Sites

Microsoft's all or nothing bet on Windows Phone is the best way forward

IDG UK Sites

Google adds better type rendering to its Chrome browser on Windows