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receive emails but cannot send

bbmf474

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Posted February 9, 2013 at 11:31AM

can receive email but cant send Get message - cannot send message using the server david martin The sender address was rejected by server smtp.orangehome.co.uk Have tried connection doctor and its say it connects ok I use an Imac Any help will be gratefully received thanks

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chub_tor

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Posted February 9, 2013 at 11:47AM

Here is the Orange support page it shows all the settings including the Port numbers. Check if that is what your email is set to and if not click on the Related Articles link to the far right.

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bbmf474

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Posted February 10, 2013 at 9:57AM

dear chub_tor I have visited the page and found nothing obviously wrong There is a place where the account can be deleted (-) and then added (+) Is this an option? Thanks

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Jollyjohn

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Posted February 10, 2013 at 10:08AM

Can you send a message to yourself?

You could try deleting the account and setting it up again, this sometimes helps.

Double check all info, checking for typo's, a missed . or similar can cause problems.

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bbmf474

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Posted February 10, 2013 at 10:32AM

jolly john I cannot send ab email to anyone! However I can send emails using my account on the orange site Is this a clue? thanks

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Fruit Bat /\0/\

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Posted February 10, 2013 at 11:32AM

heck your email settings for orange here

If outgiong is the problem pay attention to the SMTP settings and port

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bbmf474

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Posted February 10, 2013 at 12:04PM

Thanks to all those who replied. I deleted the account and set it up again Fo some unaccountable reason an address ending in .net should have ended .co.uk (I checked using my laptop settings! I am at a complete loss how this was changed, but I am now back on line Thanks once again

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