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sony vaio laptop windows 7 wont load/boot...


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my daughter-in-laws laptop (Sony Vaio laptop windows 7 vgn-nw20ef) wont boot/load

it was working fine, she got the metropolitan ukash virus, she tried to reformat/recover/reboot (she doesn't know and cant explain!) and now the laptop goes round in circles at start up

when you start the laptop it asks what you want to do, you get a text screen with windows 7, option of press F8 for other options and some more text, when you enter win 7 it hangs and closes down

ive tried accessing the recovery partition in F10 and going through the process of factory reset but it gets to 100% and then closes down and you start again with the text window, ive used the tools to check hardware and that's fine

it seems she has deleted messed with win7, so it doesn't load...

whats my next best bet to get it going again?

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