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ukash has locked my mates pc


rocketbob

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my mates pc has been locked by a scam ukash. its running windoes xp and uses kaspersky pure security. i know i have got to boot up in safe mode and scan with kas pure how do i do this in xp. also i have kaspersky 2013 on my pc running w7. i have downloaded kaspersky rescue disc [iso file] which is the best disc to use cd/dvd and how do i cpoy it in w7.

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SillBill

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What burning program do you have?

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SillBill

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Jock1e, that was a totally different scenario, the Kaspersky Rescue Disc 10 is totally safe and is the best way of eradicating this ransomware. You have to run Malwarebytes AFTER booting with the Kaspersky disc.

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SillBill

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Jock1e

I was infected with that slimeball and it can prevent you from getting into safe mode as well, you need to insert the boot disc and boot from it.

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rocketbob

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i have got windows dvd maker

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SillBill

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I don't use Windows DVD Maker but there will be someone who does!

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SillBill

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I use Ashampoo burning software, there are free 45 day trials as well as a free burning program (think its Burning studio 6 free) I just open it insert a cd or DVD and click on burn!

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SillBill

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Jock1e - I think he has already downloaded the ISO, but he could follow your suggestion and download it again.

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Taff™

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This is the simplest program for burning ISO's I know ImgBurn

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SillBill

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Looks like they have sorted it out!

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rocketbob

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i used cd burnerxp to burn the rescue disc. my mate is going to have a go at sorting out at the weekend will let you know how it goes.

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