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ukash has locked my mates pc


rocketbob

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my mates pc has been locked by a scam ukash. its running windoes xp and uses kaspersky pure security. i know i have got to boot up in safe mode and scan with kas pure how do i do this in xp. also i have kaspersky 2013 on my pc running w7. i have downloaded kaspersky rescue disc [iso file] which is the best disc to use cd/dvd and how do i cpoy it in w7.

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SillBill

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What burning program do you have?

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Jock1e

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There were problems with Kaspersky not sure if it has been fixed or not.

From Wiz-King in Speakers corner.

Kaspersky problems

You could try this.

Emisoft Scan

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SillBill

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Jock1e, that was a totally different scenario, the Kaspersky Rescue Disc 10 is totally safe and is the best way of eradicating this ransomware. You have to run Malwarebytes AFTER booting with the Kaspersky disc.

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Jock1e

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Keep tapping F8 as the computer starts to get into safe mode.

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Jock1e

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SillBill

Ok thanks for the update,

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SillBill

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Jock1e

I was infected with that slimeball and it can prevent you from getting into safe mode as well, you need to insert the boot disc and boot from it.

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rocketbob

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i have got windows dvd maker

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SillBill

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I don't use Windows DVD Maker but there will be someone who does!

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SillBill

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I use Ashampoo burning software, there are free 45 day trials as well as a free burning program (think its Burning studio 6 free) I just open it insert a cd or DVD and click on burn!

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Jock1e

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Windows seven should burn it to disk it has for me in the past.

Downloaded a W/7 Iso on it and when it got to the end it just said do you want to burn to Disk something like that.I Put a DVD in and it burned the ISO on to that.

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