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Windows keeps telling me my version of windows is not Genuine

nutty norm

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Posted February 6, 2013 at 4:02PM

Microsoft keeps telling me this version i have windows 7 is not genuine, what shall i do Nutty norm, do you think i should take it back to the shop which i got it from and tell them what is happen in

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Chronos the 2nd

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Posted February 6, 2013 at 4:28PM

I assume you are talking about Windows 7,you could try activating via the internet and if that fails use the automated phone system. You will get the choice of whether to activate via phone if you go that route,pick county UK you will get a freephone number then just follow the instructions.

I have had it happen to me with a disk I got direct from Microsoft so unless there is a good chance you were sold a fake,this crap happens and doing the phone activation should sort it.

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Jock1e

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Posted February 6, 2013 at 4:44PM

Try right clicking my computer.Properties. and it should tell you if windows is activated or not.

If not there should be an activate now part beside it press that and put the keycode in that is on the side or back of the computer.

Make sure it is a W7 keycode if not you may have to go back to the shop.

If that doesn't work do what Chronos the 2nd says and phone them.

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john bunyan

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Posted February 6, 2013 at 4:49PM

I had a similar problem a few months ago, with a retail disc installed 18 months before. Did as Chronos 2 and Jock 1e said, and MS sorted it by phone.I think it happened due to an update..

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