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missing model number need it

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WICCADLIQUID
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Posted February 5, 2013 at 3:13PM

i gotta customers tablet with video problems and i cannot locate the model number because the sticker is missing... is there somewhere i can find the number inside the tablet? the video doesnt work so cant get into the os...

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Fruit Bat /\0/\

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Posted February 5, 2013 at 4:32PM

Screen problem? can you connect to an external monitor?

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Terry Brown

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Posted February 5, 2013 at 4:33PM

First plug in an external Monitor and try that to see if you get a picture.

Depending on the laptop, look for a F Key with a small screen on it, use that and either shift,Ctrl or Alt to switch to an external screen, these are usually toggle switches so do it again and you revert to the in-built screen.

If that works download SIW.EXE which is stands for System Information Windows (Diagnostic tool) and look under Software, or BELARC will give similar results but a easier to understand layout,with less info.

They should both run from a USB stick

Terry

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woodchip

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Posted February 5, 2013 at 4:45PM

he did say Tablet pc

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Woolwell

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Posted February 5, 2013 at 5:28PM

Make of tablet?

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WICCADLIQUID

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Posted February 5, 2013 at 6:48PM

it wont connect to a external so im guessing maybe a vid card problem and the sticker with all the info on the model is totally gone so im stuck guessing which model it is...

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WICCADLIQUID

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Posted February 5, 2013 at 6:49PM

well i have tried external monitor so im guessing vid card problem but the model sticker is totally gone so im not sure where i can look for it as it wont sho the video...

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WICCADLIQUID

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Posted February 5, 2013 at 6:50PM

btw she did say tablet... its a acer windows xp tablet...

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Ian in Northampton

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Posted February 5, 2013 at 7:04PM

So - an Iconia?

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WICCADLIQUID

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Posted February 5, 2013 at 7:08PM

how can i check? is there a place insade the case that might have the number??

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Woolwell

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Posted February 5, 2013 at 8:27PM

It could be a C100, or a number of others, which although described as a tablet is more like a netbook.

I'm surprised that the serial number, etc is missing from the bottom of the case.

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