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Emails unable to be found

lolly2cats

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Posted February 3, 2013 at 2:48PM

Decided to upgrade my office 2007 to Office Home and Student 2010 forgetting that it did not include Outlook which I use for work and as I am self-employed and work a great deal from home have everything in folders nor can I access many of my word documents. When I realised what I had done I set up a system restore but the computer would not complete this - I tried twice. I then uninstalled the Office 2010 in the hopes that everything would return to normal - wishful thinking. Help I need the informaion in those folders and documents. Don't know what to do. Should I reinstall the Office 2010 - at least then I could access all the reports etc and buy Outlook 2010? I am desperate , can anyone please help?!!

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Chronos the 2nd

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Posted February 3, 2013 at 3:11PM

They will still be on your PC, have a look here for them. Copy them as you obviously do not back up your important files/emails.

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lolly2cats

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Posted February 3, 2013 at 4:21PM

Thanks for the info but am non the wiser with how to get to your solution. I am completely self-taught!The problem is worse than I thought, as I cannot read any Word documents at all - I think because I was using Office Enterprise 2007- which hs obviously now expired since installing the Office 2010. Also have checked on my computer and all of the programs are no longer installed. Fortunately all my reports etc are backed up and I have checked and all my emails are accessible though my internet provider but not in the format I am used to and which I find easiest to work with i.e. Outlook.

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Woolwell

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Posted February 3, 2013 at 7:23PM

Do you still have the Office 2007 discs and licence key? If so reinstall it. It will not have expired but you may have to download all the updates again.

You should be able to install Office 2010 without Outlook and install just Outlook 2007 from the discs.

Search for the pst file and back that up. It will contain your-emails, contacts, etc. OS?

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