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Mouse Frozen

mark-pc

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Posted February 3, 2013 at 10:32AM

I am using a roller ball mouse. My mouse works as the computer is going through startup but when start up has completed the mouse sticks in the lower half of the screen and will not move.

Any suggestions please?

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Border View

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Posted February 3, 2013 at 11:05AM

Is it a wired mouse or wireless? If wireless your battery may need replacing.

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mark-pc

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Posted February 3, 2013 at 11:13AM

Its a USB. I have tried deleting the mouse from Device manager but dont know what else to try

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Jock1e

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Posted February 3, 2013 at 11:49AM

Try unplugging the mouse then reboot then plug it in again and see if that helps.

When the mouse stops working does pressing the windows logo on the keyboard still work.

Just making sure it is not the screen that's freezing as well.

Not got a spare mouse that you can try or try putting it in a different usb socket.

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mark-pc

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Posted February 3, 2013 at 12:35PM

It seems to be a software issue. I deselected everything in Windows Satrt up and it worked fine. Computer works much better too. Now I have to determine which software is the problem. Havent installed anything for some time so its a mystery.

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mole1944

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Posted February 3, 2013 at 2:36PM

Have you tried unplugging the mouse then taking it apart and giving it a good clean including the ball which might just be coverd in who knows what,clean the ball with soapy water and gently rub with a green kitchen scourer.Alternativly go out and get a cheap mouse so you always have a spare,mice these days run there position via leds,as i say get yourself a spare one.

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SillBill

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Posted February 3, 2013 at 3:19PM

I haven't had a roller ball mouse for ages but I remember having to continually clean out its chamber, just amazing how much detritus gets in there!

I now have several, all wireless and a miscellany of types - laser etc. usually it is the battery which fails and now that is the first thing I check when the cursor decides to sty where it is on the screen.

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mark-pc

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Posted February 3, 2013 at 3:45PM

Yes I have taken out the ball and cleaned underneath, I do that often. Its definately a softward conflict as it works fine if I dont allow any start up programs. Wasted several hours on it today, as you do. Think it may be time to give up and go for a MAC !

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