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blue screen on new laptop ?!?

dkdanielkli

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Posted January 30, 2013 at 8:31PM

Hello, I've purchased a Samsung ultra book about 6 months ago and It has been working great. The past month or two, every maybe 10th time I physically open the ultra book it gives me a blue screen for 3-5 seconds and then immidiatelly restarts. I'm a university student and a good example is when I close my laptop after one class and when I open it 10 minutes later for my next class it does that. Attached is some info about my ultra book. Please help (:

Info <---

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SillBill

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Posted January 30, 2013 at 8:39PM

Are you shutting down normally or are you just putting the machine to sleep by closing the lid?

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dkdanielkli

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Posted January 30, 2013 at 8:40PM

I physically close the lead. I don't turn it off or do anything else.

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SillBill

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Posted January 30, 2013 at 8:43PM

That may be the reason, try shutting down before closing the lid to see if you still get Blue Screens.

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Newuser939

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Posted February 1, 2013 at 10:37AM

My Samsung laptop behaved in just that way when I first had it. The problem was only cured when I went to the nVidia web site and downloaded an updated driver for the graphics card. I did wonder at the time whether Samsung had "personalised" the driver in some way which caused the problem. Anyway, I was getting the blue screen every few days, but have now not had one for several months.

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