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office home and student 32 64 problem


Mmbheff

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hi I have bought ms office home and student, but when I try to install using the product key, on my laptop (Windows 8), I get an error message - "cannot instal the 32 bit version because you have 64 bit installed. 64 bit products not supported with 32 bit". I've got a dvd with it but do not know what to do. Should I just uninstall the trial version of Office and use the DVD to install from scratch?

M

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lotvic

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Yes that is what you have to do, uninstall the 64bit trial or freebie that prob came with with laptop. Then install your 32 bit from DVD. answers.microsoft.com

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Mmbheff

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Thanks all working fine

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