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HOW DO I LOCATE LINK BROWSER

Ynyshir25

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Posted January 23, 2013 at 2:04PM

When clicking on a email message to go to the internet, it tells me that locate link browser.

I don't know where to look for it - can anyone help me please.

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lotvic

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Posted January 23, 2013 at 2:28PM

Probably means you haven't got a default browser set, so your OpSys doesn't know which browser to open.

which email client (Outlook Express, Thunderbird, WLM, or is it Webmail) and which OpSys do you have (XP, W7, Vista)? and which Browser (Internet Explorer, Firefox) do you want it to open?

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Ynyshir25

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Posted January 23, 2013 at 2:42PM

I am using Outlook Express, XP and Internet Explorer

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lotvic

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Posted January 23, 2013 at 3:29PM

You could check these settings:

Internet Explorer | Tools | Options | Programs tab, check that E-mail = Outlook Express AND lower down 'Default web browser' it should tell you if it is or have a button to 'make default'

Close both IE and Outlook Express then re-open them and see if link in email now works.

Hopefully it will be that simple, if not then will have to check some deeper settings.

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Ynyshir25

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Posted January 23, 2013 at 4:11PM

Thanks Lotvic - it worked a treat.

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lotvic

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Posted January 23, 2013 at 5:05PM

Glad it's okay now.

To give this thread a 'Green Tick' 'Resolved' - click on a big grey tick on the right of any of the posts and it will turn green. Then when page is refreshed the Thread will be marked 'Resolved' :)

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