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Intermittent buzzing sound on Acer Aspire 5750


MartiniGirl
Resolved

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Hi,

I have had my Acer Aspire 5750 for 11 months and pretty much since day 1 there has been an intermittent buzzing sound occur, on average, every 5 minutes. I would point out that the buzzing sound only occurs if you playing something that has sound, e.g. a CD, a YouTube clip, a video file. The majority of the time I am using the laptop for excel, word, web browsing and email and, as none of these things contain sound, the laptop works perfectly well with no issues. When I play something with sound, I will hear a short buzzing sound lasting approximately 2 seconds and then everything will continue as normal for another 5 minutes, approximately, until the next buzzing sound. The problem is not any better or worse than when I first got the laptop but I'm at a stage where I would like to play more music on my laptop but currently with this buzzing sound, it is too annoying to do so. If I am playing a video file then, at the point that the buzzing occurs, the picture will also stutter but then continue as normal once the buzzing sound has stopped.

Is there anyone out there who has experienced the same thing or knows how to get rid of this buzzing sound?

The technical details of my laptop are: Windows 7 Home Premium (Service Pack 1) Intel Core i5-2430M 2.4GHz Intel HD Graphics 3000 64 bit Operating System

If you need me to provide any further details, let me know.

Cheers

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tarbyme

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Martinigirl

This is a long shot.

It could be a codec problem. If you have a codec pack uninstall it, download the latest K-lite [ its free] pack and install it. Download from here http://codecguide.com/download_kl.htm Download the Full pack. Not sure if this will correct the problem but got nothing else.

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MartiniGirl

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Dear rdave13,

I certainly wish I'd received the same service as your brother in law. Unfortunately, even Acer won't help me either as they say I have to deal with PC World as they bought out the warranties. I guess I'm between a rock and a hard place but I'm going to give up now and just accept that I can't play audio.

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MartiniGirl

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Dear tarbyme, woodchip,

Thank you for your comments but I think a level of technical knowledge is assumed in your response which I don't have. I don't really know anything about BIOS or codecs and therefore don't really want to delve into things I don't know anything about.

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MartiniGirl

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Thanks. I've enabled it again and yes it does do the same thing when running on battery. Any other thoughts at all?

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MartiniGirl

Likes # 0

Thanks for the explanation which I have now completed. Unfortunately having tested the sound it is still making the buzzing sound. Do I need to restart the computer for the setting to take effect or does it work immediately?

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MartiniGirl

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Sorry to be a pain again but once I have selected Microphone Properties, under which tab (General, Listen, Levels, Enhancements, Advanced) do I select the disable option as there seems to be a few options for disable. I don't want to select the wrong one. Thanks.

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MartiniGirl

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Sorry to be a pain but can you explain how to disable the microphone within the sound properties. I've gone into Control Panel, Hardware and Sound but don't know where to find the disable button for the microphone. Thanks.

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