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can,t double click anything.


bobbybluenose
Resolved

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I cannot double click on any files > Programs at all, also lost the option to open when I right click lost msconfig, cannot run avg or spybot,limited downloads I have tried to fix these issues but not getting any ware,just going round in circles,I understand I have a virus which may have changed the registry ,when I right click I get the options > send to >cut >copy >create short cut > delete >rename > properties ,can anydoby point me in the right direction please as I do not have a windows cd therefore cannot format.o/s XP PRO

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bobbybluenose

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managed to run hitmanpro got rid of a loads of junk, not resolved the double click issue .thanks for all your help .

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bobbybluenose

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managed to run Emisoft malware got rid of some nasty bits,tried running REGSVR32 /i SHELL32.DLL ,result for the run are,,DRegister and Dllinstall in shell 32. Dll succeeded.still no double click .

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SillBill

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Bobby

Have you by any chance got another mouse you could try? Just on the premise that it might be your mouse/mouse settings at fault.

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SillBill

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To me it is looking more and more like a mouse problem, have you got the latest driver?

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SillBill

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If your mouse is USB try changing the the USB socket that it is plugged in to, the comp should then load a driver for it in that socket.

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SillBill

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Jock1e

He CAN'T Double click!

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SillBill

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Jock1e

I was thinking more or less the same things!

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bobbybluenose

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Bill Jock /tried mouse in a new USB socket still same results, so purchased new mouse to eliminate the problem , so now I am using new mouse and the problem still persists ,should I go ahead and try run the rescue disk ?.

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SillBill

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Bobby

Assuming you have burned your Kaspersky Rescue Disc from the ISO download, scroll down to Step 4 and follow the instructions (Read through them first or Print them so that you can follow them step by step)

> https://support.kaspersky.com/8092

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bobbybluenose

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Thank you both for all your help and advice , I will print off the instructions for the Kaspersky Rescue Disc,I think we have spent enough time on this issue , so I will tick the post ,i will post results of the rescue disk as and when I complete it , once again thank you both , bbn

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