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Tech Helproom


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Mouse and Keyboard go to sleep


bazza11

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I have a Dell Inspiron 530 destop running Vista Home Premium. I have a Dell wireless mouse and keyboard which share the same USB dongle and they have started to switch off after about 20 minutes inactivity. The only way to switch them back on is to unpluge the dongle and reinsert it. It doesn't matter what USB socket I use - all the other bits plugged in (printer,webcam,external hard drive)still work. If I plug in a spare Microsoft wireless mouse it doesn't go to sleep; and if I connect the offending keyboard and mouse into my laptop they continue to work forevever. I'm stumped. Can you please help? Thanks.

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Fruit Bat /\0/\

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In Device manager right click the HId device(dongle)

select properties - power tab - untick "Allow the computer to switch of this device..."

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woodchip

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check the software for keyboard and mouse, it may have a sleep mode in it

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bazza11

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TRIED THESE. DEVICES WERE ALREADY SWITCHED TO "ALLOW DEVICE TO WAKE UP COMPUTER". STILL HOPEFUL, THANKS.

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Fruit Bat /\0/\

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Not "allow to wake up"

untick "Allow computer to switch off..."

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bazza11

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This box "Allow the computer to turn off this device to save power" was already unticked, and I have now unticked the other box too. No joy, but many thanks for getting back to me.

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SillBill

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@ bazza11

I think you DO want to have "ALLOW DEVICE TO WAKE UP COMPUTER" enabled!

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