We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

A scanner problem, 2 different brands.


frenchman96

Likes # 0

Hi Guys

A funny one this>>>

months ago, I bought a HP all in one, but the scanner would not work.

They sent me a re-conditioned replacement, same again, scanner no good.

I have been using second one (wireless)without scanner, and it does the job as I dont need to scan much.

But this week, I really want to scan some pics, so I borrowed my son's Canon MP 210, but like 2 machines before, I can copy/print, but cant scan.

The scanner window appears, but when I press scan, I get the message

"cant communicate with scanner, cable may be unplugged" but its not.

With it happening with 3 printers, surely its something to do my my pc??

Like this post
john bunyan

Likes # 0

Have you installed the scanner drivers on your PC? Example for Canon MP 210 here: (assuming W7 os)

Canon link

Like this post
frenchman96

Likes # 0

Hi John

Thanks for that, I opened link, but at risk of sounding like an idiot, I could not zone in on Scanner driver got this MP210.

Pulling my hair out as have followed several tips on installing scanner drivers, but failing, I thought all would be on the installation CD.

Be grateful if you can solve, especially with a step x step, my O/S is XP

Like this post
Chronos the 2nd

Likes # 0

Like this post
Chronos the 2nd

Likes # 0

What HP printer have you?

Like this post
frenchman96

Likes # 0

Sorted...just done a reformat and installed drivers, thanks to all

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

How to watch the Windows 9 launch event: no live video stream so catch our Windows 9 launch live...

IDG UK Sites

Windows 9 and the death of the OS as a must-have product

IDG UK Sites

Video trends: 4K is here – HDR video, VR and 3D audio is coming

IDG UK Sites

Best iPhone 6, iPhone 6 Plus deals: iPhone 6, iPhone 6 Plus tariffs, contracts and prices UK