We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Scan problen with Advent A10 all-in-one


Glen

Likes # 0

My pal has a new Advent A10 all-in-one connected by USB cable to his Vista basic PC. He can print docs and photos from his PC, and can make photo copies, but cannot scan anything to the computer. We have tried both the control panel method (using the printer controls) and the Computer method (using Windows Paint). Both trigger off some action in the printer, and the read-out says "scanning", but no scan happens. What can we do next, short of taking it back to Curries? Glen

Like this post
Chronos the 2nd

Likes # 0

Simple question this but has your mate actually installed the scanner drivers and have a look at the software that came on the driver disk as there maybe something there related to scanning.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Acer Aspire R11 review: Hands-on with the 360 laptop and tablet convertible

IDG UK Sites

Apple Watch release day: Twitter reacts

IDG UK Sites

See how Framestore created a shape-shifting, oil and metal based creature for Shell

IDG UK Sites

Apple Watch buying guide, price list & where to buy today: Which Apple Watch model, size, material,?......