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laptop wont start

carnoustiejim

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Posted December 30, 2012 at 6:56PM

hi grandaughters laptop wont start when she turns it on message says 1.launch start up repair 2.start windows normally she launches s.u r message says windows is loading files then screen lights up, next s,u,r is checking system for problems next s,u,r cannot repair this computer automatically screen then goes blank and laptop switches of same when she starts up normally windows 7 o/s can you help thanks kirriejim

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Fruit Bat /\0/\

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Posted December 30, 2012 at 7:06PM

Put it through the startup routine at least 5 times before doing anything else

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carnoustiejim

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Posted December 30, 2012 at 7:09PM

thanks mate let you know kirriejim

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Jock1e

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Posted December 30, 2012 at 7:31PM

Have you tried starting in safe mode.

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carnoustiejim

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Posted December 30, 2012 at 7:48PM

hi fruit bat no joy alsojock cant access safe mode

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SillBill

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Posted December 30, 2012 at 7:52PM

Can you download and burn her an emergency Boot Disc?

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carnoustiejim

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Posted December 30, 2012 at 8:21PM

hi guys just got into safe mode and deleted a program she had installed a week ago restarted laptop no messages appeared booted up but stuck on blue screen by the way where can i d/l boot disc thanks kirriejim

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SillBill

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Posted December 30, 2012 at 8:29PM

Go here > http://www.mrbass.org/ and click on Ultimate Boot CD

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Fruit Bat /\0/\

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Posted December 30, 2012 at 8:37PM

Don't need a boot disk if you can get into safe mode.

If will boot in safemode but not normal mode then the problem is unusually a driver.

Try uninstalling drivers one by one in safemode until it will boot normally (windows will reinstall drivers as necessary

start with graphics driver.

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lotvic

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Posted December 30, 2012 at 8:40PM

Fruit Bat /\0/\, "the problem is unusually a driver" - did you mean 'the problem is usually a driver'

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Jock1e

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Posted December 30, 2012 at 9:01PM

System restore or lst good configuration might help.

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