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Windows Live Mail inbox - message refuses to open or delete


Malapoa1

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I have a message from a reliable commercial source in my Windows Live Inbox that refuses to open, delete or move. Any attempt is met with an error message. Any ideas polease.

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Jollyjohn

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What the error message says would be helpful.

Also, can you log into your server and delete the message there?

I.E. if your e-mail address ends @btinternet.com - you can log into bt yahoo - mail - inbox - and delete the message.

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Malapoa1

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Hi, Thanks Jollyjohn. I have managed to clear it by deleting in my talktalk inbox. When I did that it moved from Inbox to deleted box in Windows Live Mail and I was able to delete it from there. For your information the dialouge box said "Unable to delete as there is an error".

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