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Drive not showing in my computer
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Posted December 28, 2012 at 10:20AM
There is a DVD writer installed in my new laptop I also have external writer which I used with my old desktop when it's writer packed up.The installed writer is letter E and the external writer should be letter F but when I go into my computer it only shows drive E why would it not show drive F
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Posted December 28, 2012 at 11:13AM
Maybe you need to install the external one by means of a disc (manufacturer supplied) or try to find driver online?
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Posted December 28, 2012 at 11:18AM
I had similar problems with a desktop and was given the tip to completely remove the mains power supply for about 2 minutes, when you restore the mains power the comp reloads all drivers, worth a try anyway.
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Posted December 28, 2012 at 11:25AM
Hi marvin42 just inserted a disc into the external writer and still nothing shows up.Will try and find the software for it
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Posted December 28, 2012 at 12:00PM
How is the external writer being connected? Does it have its own power supply?
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Posted December 28, 2012 at 12:08PM
If its a USB device check it has enough power to it (two cables?)
Unplug and plug back in
Try another USB port
Does it work on another machine?
Remove all USB devices
Download and run USB device View
Uninstall ALL devices that are shown as not connected.
Reboot the machine.
Plug in your USB device and windows should then find new hardware and reinstall the drivers for the device.
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Posted December 28, 2012 at 12:17PM
Hi Guys thanks for the replies some answers to some of your questions,It has it's own power supply,It workedok when I connected it to my previous desktop,it is a USB device,
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Posted December 28, 2012 at 12:27PM
Hi Guys thanks for the info here are someanswers to your questions. It has its own power supply,it worked ok when it was connected to my previous desktop,It is a USB device and when you say two cables what does that mean,there are no other USB devices connected at present I have just found the software for it and am going to install it will let you know result
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Posted December 28, 2012 at 12:41PM
Have just installed the software and it is now showing up in my computer
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Posted December 28, 2012 at 2:40PM
In Device Manager, Disable the old DVD drive
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