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7-Zip uninstall renders Comp. unusable XP


SillBill
Resolved

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My brother uninstalled 7-Zip (he doesn't recall actually installing it) immediately his computer stopped opening any shortcuts or files - folders open but the contents don't. Is there a fix for this?

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SillBill

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bumpkin,

The OS is XP I will have to phone Canada to find out the Machine.

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lotvic

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What are the ext initials at the end of the files? if 7zip is needed to open the files and it isn't there anymore, then which program does he expect the files to open in?

As far as I am aware, you cannot 'accidentally' install 7zip without knowing. How did he uninstall it? was it through 'Add Remove Programs' on Control Panel?

Does his Op sys (xp, W7?) give any error messages or does it say it is looking for a program to open the file(s)?

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bremner

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The OS is XP as it says in the title.

Right click on a file for whom you know what program used to open it and select 'Open With' and from the list choose that program or if it is not shown click on Browse and find the program exe file. It seems likely that all your file associations have been changed.

If this works for the file it will conform and you will need to change them all.

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lotvic

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I see it now in the title, for me half the page and all the reply postings were missing so I thought it was a new post without a title..... It was only when I posted my response that it showed 2 pages and responses. Even so Dr yes posts are not displaying on page 1.

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SillBill

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@ lotvic & bremner

I will have to phone Canada all I really know is that he cannot open ANYTHING using left or right click how he got malwarebytes to run I also don't know He did try to run Kaspersky Rescue disc but it crashed with a "Fatal Error"

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bumpkin

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Bremner, where does it say XP in the title?

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bumpkin

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OK sorry

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bumpkin

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I was reading the posting and overlooked the title properly.

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SillBill

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Brother is not home right now, typical, I'll get him to read this thread when I can contact him. Thanks for the help so far.

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SillBill

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@ lotvic & bremner

I'll ask him to join the site (via his laptop), that way he can take part in the discussion.

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