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7-Zip uninstall renders Comp. unusable XP

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SillBill
Resolved

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Posted December 27, 2012 at 6:13PM

My brother uninstalled 7-Zip (he doesn't recall actually installing it) immediately his computer stopped opening any shortcuts or files - folders open but the contents don't. Is there a fix for this?

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SillBill

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Posted December 27, 2012 at 6:17PM

dr yes

He cannot open ANYTHING.

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SillBill

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Posted December 27, 2012 at 6:23PM

dr yes

Thanks will have a look.

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SillBill

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Posted December 27, 2012 at 6:35PM

dr yes

have passed on the link, waiting for answer from Canada.

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SillBill

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Posted December 27, 2012 at 7:41PM

From what I have gleaned from various sites it is unlikely that 7-Zip is the culprit, although if not completely removed by an uninstaller such as REVO it will leave a bunch of entries in the registry that CAN interfere with the OS i.e. make it unusable. 7-Zip funnily enough was not in the REVO uninstall list so it probably was not completely removed. Consensus seems to be that it is probably a virus and he has managed to get Malwarebytes scanning. I'll update this thread when I learn more.

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SillBill

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Posted December 28, 2012 at 5:21PM

Update: Malwarebytes found nothing and Kaspersky Rescue Disc 10 just crashes, computer is still unusable.

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bremner

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Posted December 28, 2012 at 5:55PM

I am only seeing postings from the OP where have the replies gone?

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bumpkin

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Posted December 28, 2012 at 5:57PM

This is odd, the site says 7 replies but I can only see your 5. Nothing from dr yes or anyone else???

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SillBill

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Posted December 28, 2012 at 6:00PM

Some dork posted spam so I guess they deleted the lot, but there were no positive suggestions.

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SillBill

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Posted December 28, 2012 at 6:01PM

oops that looks bad! there were no suggestions that helped, I meant!

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bumpkin

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Posted December 28, 2012 at 6:15PM

Ok so can we start with some information, what PC, what OS, what have you tried so far.

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