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one laptop will not connect to belkin


andy63walsh

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I cannot connect to the belkin F6D4630-4-V2 via my old laptop, it has xp on it. I have removed the existing preferred networks, changed the router to 'security mode' disabled (in case security errors) still no luck

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sunnystaines

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have you tried the belkin helpline they are very good.

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andy63walsh

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also a message comes up when I do the repair wireless co......: Windows could not finish repairing the problem because the following action cannot be completed: Connecting to the wireless network...For assistance, contact the person who manages your network.

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andy63walsh

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i don't want the helpline as they can ruin all the other connections I have and the router works fine.

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Secret-Squirrel

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"I cannot connect"

What happens exactly Andy? There are lots of possible causes for your problem so it will help (and save time)if you start by giving us step-by-step details on what you're doing and what the end result is.

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andy63walsh

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it just will not connect, I even made the security less to 64 bit and even no security. I even changed the name of the router to fing the new name?

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Secret-Squirrel

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OK, I'll try a different approach. When you "View Available Wireless Networks", do you see your wireless network name? If not, then do you see any others (such as your neighbour's)? If you get a message saying that none could be found, and you're using a built-in wireless adapter, then make sure it's switched on.

Or are you saying that you can establish a wireless connection but you're unable to get an Internet connection?

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andy63walsh

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I see the name of mine ok. Wireless is def switched on, when I log into router on my desktop and change the name the laptop even picks up the new name, so def finding the router

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andy63walsh

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i plugged it in direct, worked perfect, but as soon as I try wireless no luck. by the way it is an old HP pavillion zd7000 on xp home edition.

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