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missing exe file help needed please

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eysha1

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Posted December 10, 2012 at 8:35PM

I have been trying to download and install service pack 2 without and luck. I have followed all instructions an even did a clean boot and a system restore without sucess. It tells me that the following file is missing, cannot access device,path or file. c:\7a903d07ba30418321690a\spinstall.exe

What is it and how do i get it? also each page on here tells me ther is a script error and do i want to stop it? That's two problems now.

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eysha1

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Posted December 15, 2012 at 2:18PM

Fruit-bat, after following your instruction i now have the following heading,

c:\950e52206470301239d14a92f45a\spinstall.exe

the rest of the message is the same as before about may not have permission.

What now?

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eysha1

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Posted December 15, 2012 at 2:21PM

Fruit-bat, i am now getting the following messge/heading

c:\950e52206470301239d14a92f45a\spinstall.exe

plus the same message as before about the permission thing. What now? E.

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Fruit Bat /\0/\

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Posted December 15, 2012 at 2:53PM

So you have re downloaded SP2 and its giving same message?

Disconnect from internet

switch off Antivirus and anti malware and retry

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eysha1

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Posted December 15, 2012 at 2:59PM

ok, only the heading changed to c:\950e52206470301239d14a92f45a\spinstall.exe

It is a different code but the message is the same about not having permission.

I will follow instructions again. Thanks E.

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Fruit Bat /\0/\

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Posted December 15, 2012 at 3:27PM

The header changes because every time it unpacks to a different temp folder in this case 950e52206470301239d14a92f45a

It sounds like you have similar problems as to when some people were trying to install SP3 to XP although I can find no one with your problem with SP2 and vista.

The XP SP3 solution was

  1. Make a backup of your registry.

  2. Download and install subinacl.exe. http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b

  3. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd with administrative rights (it may take a LONG time):

cd /d "%ProgramFiles%\Windows Resource Kits\Tools" subinacl /subkeyreg HKEYLOCALMACHINE /grant=administrators=f /grant=system=f subinacl /subkeyreg HKEYCURRENTUSER /grant=administrators=f /grant=system=f subinacl /subkeyreg HKEYCLASSESROOT /grant=administrators=f /grant=system=f subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f subinacl /subdirectories %windir%. /grant=administrators=f /grant=system=f secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

  1. Reboot at SAFE MODE and try install SP3 again.
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eysha1

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Posted December 15, 2012 at 3:35PM

Don't know how to make a copy of my registry. Where do i create the file?

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eysha1

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Posted December 15, 2012 at 3:35PM

Don't know how to make a copy of my registry. Where do i create the file?

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Fruit Bat /\0/\

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Posted December 15, 2012 at 3:53PM

to back up the registry

search - regedit - file - export

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eysha1

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Posted December 15, 2012 at 4:00PM

I ran AVG PC analyser and it told me i have 124 reg errors, 80 junk files,148 broken shortcuts. should i use and download PC tuneup? I have done all the rest you advised.

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Fruit Bat /\0/\

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Posted December 15, 2012 at 4:09PM

Hate those tune up utilities most do more harm than good

the only reg cleaner I recommend is the one built into CCleaner,

I know its safe and doesn't report anything false in order to get you to pay for a pro version of the program.

Run the reg cleaner tool a few times until it stops finding any thing.

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